Author: Leigh Espy
Getting the Voice of the Customer (VOC) tells you if you’re on the right track in your product or process improvement project. If you want to know that you’re …
Read More
If you have a project that involves any type of process improvement, a SIPOC Model is a great tool to get your team started. And you don’t need to …
Read More
You may feel like you don’t have the right to say “no” when your boss asks you to do something. But sometimes it can feel overwhelming or stressful, depending …
Read More
You’re hopefully choosing your words carefully and crafting the message you want others to take away. But words alone aren’t enough. Your paraverbal communication plays a big role in how …
Read More
When considering ways to become a more respected leader, does emotional intelligence in the workplace come to mind? Or does thinking about emotions seem to be something that only …
Read More
I recently read Bruce Harpham’s new book, Project Managers at Work. I wasn’t sure what to expect. The cover image looked intimidating. But once I started, I wanted to …
Read More
Building trust with your team is critical. And taking time to build rapport with remote team members is just as important as building strong relationships with those in the …
Read More
If you’re managing multiple projects at once, it can be easy to give all your attention to the most difficult projects. It’s easy to stay focused on the riskiest, …
Read More
