How to Use Voice of the Customer (VOC) for Critical Customer Feedback
Getting the Voice of the Customer (VOC) tells you if you’re on the right track in your product or process improvement project. If you want to know that you’re …
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Project Management Basics: the Accidental Project Manager
If you suddenly become an accidental project manager, this easy guide gives you the project management basics to get you started fast.
Read MorePMI Process Groups and the Phases of Project Management
I’ve been doing project management for a long time, and have worked in many different types of organizations. The level of project process rigor has varied among them. …
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